Legal

PRIVACY POLICY

Last updated: December 8, 2025

Redneck Modifications LLC ("RNM", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

1. INTRODUCTION

This Privacy Policy applies to all information collected through our website at redneckmods.com, our online store hosted on Shopify, and any related services, sales, marketing, or events. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services. We reserve the right to make changes to this Privacy Policy at any time and for any reason, and we will notify you of any changes by updating the "Last updated" date.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Create an account or register on our website
  • Make a purchase or place an order
  • Subscribe to our newsletter or marketing communications
  • Contact us via Discord, email, or other communication channels
  • Participate in promotions, surveys, or contests

This information may include:

  • Identity Data: Name, username, or similar identifier
  • Contact Data: Email address, billing address, delivery address
  • Financial Data: Payment card details (processed securely by Shopify Payments)
  • Transaction Data: Details about purchases and payment history
  • Communications Data: Preferences for receiving marketing and communications

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • Device Information: IP address, browser type and version, operating system, device type
  • Usage Data: Pages visited, time spent on pages, navigation paths, click patterns
  • Location Data: General geographic location based on IP address
  • Referral Data: How you arrived at our website (referring URL, search terms)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Discord: Username, avatar, and server membership when you join our Discord
  • GOV-X: Verification status for first responder/military discounts
  • Payment Processors: Transaction confirmation and fraud prevention data

3. HOW WE USE YOUR INFORMATION

3.1 Primary Uses

We use your personal information for the following purposes:

  • Process Transactions: Fulfill orders, process payments, and deliver digital products
  • Account Management: Create and manage your account, provide access to downloads
  • Customer Support: Respond to inquiries, troubleshoot issues, provide assistance
  • Communications: Send order confirmations, receipts, and important updates
  • Security: Prevent fraud, unauthorized access, and protect our services

3.2 Secondary Uses

With your consent or where permitted by law, we may also use your information to:

  • Send promotional emails about new products, special offers, or updates
  • Analyze usage patterns to improve our website and products
  • Personalize your experience and display relevant content
  • Conduct market research and business analytics

4. INFORMATION SHARING AND DISCLOSURE

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is not a commodity we trade.

4.2 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

  • Shopify: E-commerce platform and payment processing
  • Email Services: Transactional and marketing email delivery
  • Analytics: Website traffic and usage analysis
  • Cloud Hosting: Secure data storage and website hosting

4.3 Legal Requirements

We may disclose your information when required by law or in response to:

  • Valid legal processes (subpoenas, court orders, government requests)
  • Protecting our rights, privacy, safety, or property
  • Enforcing our Terms of Use or other agreements
  • Investigating potential violations or fraudulent activity

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality (shopping cart, checkout, authentication)
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track advertising effectiveness and deliver relevant ads

5.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect website functionality, including the ability to make purchases.

6. THIRD-PARTY SERVICES

6.1 Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products. Your data is stored through Shopify's data storage, databases, and general Shopify application. They store your data on secure servers behind a firewall.

6.2 Payment Processors

Payment processing is handled by Shopify Payments and/or PayPal. We do not store complete credit card numbers on our servers. All payment information is encrypted and processed in compliance with PCI-DSS requirements.

6.3 Discord

If you join our Discord server for support or community interaction, Discord's privacy policy applies to information collected through their platform. We may access your Discord username and avatar for support purposes.

6.4 External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

7. DATA SECURITY

7.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL/TLS encryption for all data transmission
  • PCI-DSS compliant payment processing
  • Secure data storage with access controls
  • Regular security assessments and updates
  • Limited employee access to personal information

7.2 Security Limitations

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill your orders
  • Comply with legal obligations (tax records, transaction history)
  • Resolve disputes and enforce our agreements
  • Maintain records of your purchases for product updates

When data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

9. YOUR RIGHTS AND CHOICES

9.1 Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Correction: Request correction of inaccurate or incomplete information
  • Right to Deletion: Request deletion of your personal information (subject to legal requirements)
  • Right to Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to certain processing of your information

9.2 Marketing Communications

You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing email or contacting us directly. Note that you will still receive transactional emails related to your purchases.

9.3 Exercising Your Rights

To exercise any of these rights, please contact us through our Discord server or email. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

10. CHILDREN'S PRIVACY

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

11. INTERNATIONAL DATA TRANSFERS

We are based in the United States, and your information may be processed and stored in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

By using our services, you consent to the transfer of your information to the United States and other countries. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Post the updated policy on our website
  • Notify you of material changes via email or website notice (where required)

Your continued use of our services after changes to this Privacy Policy constitutes your acceptance of the updated terms.

13. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.